Frequently Asked Questions

  1. How does Movearoo work?

    If your current service provider isn’t available at your new address, Movearoo will tell you which provider in your new area will best fit your needs. Partnered with the biggest names in telecommunications, Movearoo will connect you with the best deals from a huge selection of providers all around the nation.

  2. How much does Movearoo cost?

    Using Movearoo is completely free. You’ll only pay for the products and services you purchase through Movearoo.

  3. Who provides the services I order?

    Movearoo connects you to available service providers based on where you live, but the products and services you purchase come directly from the providers you choose. If you need technical support or have customer service inquiries, you should contact your service provider. Because Movearoo doesn’t supply the services made available through our site, we are not responsible for any action or failure on the part of your provider.

  4. How safe is my information?

    Movearoo keeps your information completely safe and private at all times. To help protect your personal information, none of your details are transmitted online. Instead, when you speak to one of our specialists via an authorized phone number, your info is ported directly to the provider. This information will only be used to set up your account and will not be accessible by any other third parties.

  5. Why should I use Movearoo?

    Using Movearoo during your move will save you time and money. We’re backed by the biggest names in home services, which means we have access to all of the latest deals and promotions from AT&T, CenturyLink, Frontier, Verizon, and Windstream. We pass that access on to you.

  6. How can I get help using Movearoo?

    If you ever need help, or have questions about Movearoo, feel free to give us a call. Our representatives are here to provide assistance and answers during your move.

    Our available hours are:
    M–F 7am to 7pm MST
    Sat 8 am to 8 pm MST
    Sun 9 am to 6 pm MST

  7. Can I use different payment methods?

    The provider you purchase your service from will determine your payment options. The most common methods of accepted payment are credit card, electronic funds transfer, or check.

  8. Does Movearoo work outside the US?

    Because Movearoo partners with the best home service providers in the nation—and these providers are not available internationally—Movearoo is currently only available for people living in the U.S.

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